Continuous Feedback Surveys
Using multiple communication methods, including email, text, phone and our mobile app, we provide you with consistent, independent, fully-documented, and unbiased customer and employee feedback. Our surveys are non-anonymous and conducted throughout the year and at key milestones of an employee’s or customer’s journey. This is much more effective than anonymous once-a-year snapshot surveys.
Direct Intervention & Immediate Impact
Because our solution is non-anonymous, you know exactly who said what and are notified in real-time of any potential employee or customer issues. This allows you to directly intervene while recording and tracking the resolutions and outcomes, ensuring all issues are quickly and appropriately addressed.
Real-Time Reporting
We collect a tremendous amount of data and feedback for you. So it is important that it is presented in a powerful and meaningful way. You get access to both our dynamic survey reporting tool as well as the WeCare Connect Insights dashboards that show you the overall health of your workforce or customer base.
Up & Running in Minutes
Your time is valuable. We’ve made setup quick and training fast and easy so you’ll be ready to get started in an afternoon—not days or weeks. And, there are no locked-in or minimum cost contracts, giving you a risk-free opportunity to experience the benefits of WeCare Connect’s solution.
Some of Our Clients
Nationwide
Serving 1200+ customer locations across the U.S.
