Increase hospital patient satisfaction, reduce admissions, improve patient health.
Increase patient satisfaction & HCAHPS scores
Monitor staff performance
Identify areas of improvement
Connect when it matters.
Get critical feedback when it counts
New Patients (Surveyed: day 2 and day 4)
Be aware of and address satisfaction issues of patients before they leave your care, resulting in higher post-discharge satisfaction and HCAHPS scores.
Discharged Patients (Surveyed: 48 hours post-Discharge)
Gather feedback related to their stay with you, understand their recovery progress – improving patient health and reducing possible readmissions.
Multiple survey delivery methods leading to 80%+ completion rates.
Know instantly when concerns arise.
Use our dashboard to easily digest the large volume of data gathered.
Powerful and intuitive. Comprehensive and specific. Insightful like none other.
Easily zoom out to see the health of your entire patient census or zoom in to view and compare different departments, sites and service lines. Or zoom in even further to see who said what.
Mine real-time insights all year long.
Drive meaningful results by investing only an hour a week.
Access our extensive nationwide peer data from the senior care industry to see how your results stack up.
Lead with foresight and mitigate risk.
Up and running in no time.
We make onboarding easy, provide upfront training and ongoing support. Our dedicated customer success team will help you set a baseline, define goals and develop a plan to get there. The best part is it only takes a couple hours of your time, and we do the rest.