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Increase hospital patient satisfaction, reduce admissions, improve patient health.

Our non-anonymous survey platform gives you critical feedback from your patients while in your care as well as helping to monitor the care they are receiving.
  • Increase patient satisfaction & HCAHPS scores
  • Monitor staff performance
  • Identify areas of improvement
  • Reduce readmissions

How it Works


Up and running in no time.icon clock


Connect when it matters.

Get critical feedback when it counts

New Patients (Surveyed: day 2 and day 4)
Be aware of and address satisfaction issues of patients before they leave your care, resulting in higher post-discharge satisfaction and HCAHPS scores.

Discharged Patients (Surveyed: 48 hours post-Discharge)
Gather feedback related to their stay with you, understand their recovery progress – improving patient health and reducing possible readmissions.

Multiple survey delivery methods leading to 80%+ completion rates.

We conduct all surveys via email, text, mobile app and phone calls – letting patients or family members choose what’s easiest for them.

Know instantly when concerns arise.

Since our surveys are non-anonymous, we alert you through real-time notifications whenever any employee is struggling or has questions or concerns, so you can immediately reach out and help them.

Use our dashboard to easily digest the large volume of data gathered.

Powerful and intuitive. Comprehensive and specific. Insightful like none other.

Easily zoom out to see the health of your entire patient census or zoom in to view and compare different departments, sites and service lines. Or zoom in even further to see who said what.

Mine real-time insights all year long.

Drive meaningful results by investing only an hour a week.

Access our extensive nationwide peer data from the senior care industry to see how your results stack up.


Lead with foresight and mitigate risk.

Our platform includes AI-driven predictive modeling you won’t find anywhere else, based on your organization‘s data and millions of survey data points. This gives you the power to pinpoint vulnerabilities and prevent undesirable outcomes.

Up and running in no time.

We make onboarding easy, provide upfront training and ongoing support. Our dedicated customer success team will help you set a baseline, define goals and develop a plan to get there. The best part is it only takes a couple hours of your time, and we do the rest.

About our company