Skip to main content

Monitor rehab patient recovery and satisfaction.

Our non-anonymous survey platform gives patients a voice while they are in your facility and monitors their recovery once they go home.
  • Lower hospital readmission rates
  • Increase patient referrals
  • Increase satisfaction & CMS 5-star ratings
  • Efficiently interact with home care agencies
Schedule a Call
screenshot

Our best-performing customers have seen

85%+

Survey participation rates
arrow
Increase in 5-star ratings

90%+

Overall satisfaction

How it Works

infographic

Up and running in no time.icon clock

laptop

Connect when it matters.

Get critical feedback when it counts

New Patient (Surveyed: 3 and 10 days after admission, while in your facility)
Be aware of and address satisfaction issues of patients before they leave your facility, resulting in higher post-discharge satisfaction scores.

Discharged Patient (Surveyed: 24 hours, 48 hours, 7 days and 21 days, after discharge)
Monitor the recovery of your patients post-discharge and get notified immediately of any issues, thereby reducing hospital readmissions. Gain insight of home care quality and responsiveness.

Schedule a Call

Multiple survey delivery methods leading to 80%+ completion rates.

We conduct all surveys via email, text and mobile app, and staff-assisted with tablet and phone calls – letting patients or family members choose what’s easiest for them.
iphone

Know instantly when concerns arise.

Since our surveys are non-anonymous, we alert you through real-time notifications whenever any employee is struggling or has questions or concerns, so you can immediately reach out and help them.
dashboard

Use our dashboard to easily digest the large volume of data gathered.

Powerful and intuitive. Comprehensive and specific. Insightful like none other.

Focused
Easily zoom out to see the overall quality of your facilities, or zoom in to view and compare different departments and sites. Or zoom in even further to see who said what.

Shareable
Share results with hospitals – driving additional referrals.

Continuous
Mine real-time insights all year long.

Intuitive
Drive meaningful results by investing only an hour a week.

Comparative
Access our extensive nationwide peer data from the senior care industry to see how your results stack up.

foresight

Lead with foresight and mitigate risk.

Our platform includes AI-driven predictive modeling you won’t find anywhere else, based on your organization’s data and millions of survey data points. This gives you the power to pinpoint vulnerabilities and prevent undesirable outcomes.

Up and running in no time.

We make onboarding easy, provide upfront training and ongoing support. Our dedicated customer success team will help you set a baseline, define goals and develop a plan to get there. The best part is it only takes a couple hours of your time, and we do the rest.

About our company

What Our Clients Say

Bethesda Willmar, MN

“The feedback we have received has been invaluable. It is nice to know we are truly helping our rehab patients by monitoring their recovery progress. We appreciate knowing the areas where we can improve as an organization.”
Ashley Bormann, Administrator

Phoebe Ministries, PA

“WeCare Connect is hands down better than our previous survey vendor - their approach is so refreshing. I’m notified of concerns identified in the surveys and can see individual responses in the software. They have great dashboards and word clouds that clearly display the key issues. I love WeCare Connect!”
Michell Staska-Pier, VP of Health Care Services

Judson Services, OH

“WeCare Connect keeps us connected to our rehab patients after they go home and immediately makes us aware of any potential issues allowing us to directly intervene and improve recovery outcomes. One of the best parts of WeCare Connect is that it allows us to track and manage these individuals remotely from our offices.”
Kendra Urdzik, CEO

    SEE IT IN ACTION

    Schedule a Call